Zan was very helpful and assisted to ensure we are properly secured. Highly recommended!

Thank you Atikah for the amazing service the team as well!! Biggest love to Ash!!!

Amazing first time with two floors and I do karting regularly and this was new but despite it being new I did very well and got bes if the week on my first try

The perfect Karting experience in Singapore 🇸🇬

Zan and aleya was super accommodating. Good ride..

Nice thrill ride

Ernest showed a very professional attitude when dealing with customers. Instead of trying to please them at the attractions, his actions effectively ensured that patrons would think twice before coming back again. Honestly, I wish I had a coworker like Ernest—someone who helps chase customers away—so my job would be much more chill. Came earlier than 7pm, somehow still got blamed for being “late.” We booked through Travelodka. The listing clearly showed Game of Karts, but the tickets issued were for Senior Kart. We understood this was likely Travelodka’s mistake. Credit where it’s due: Atikah handled it properly and emailed us the correct ticket details so we could clarify. Then things went downhill. Our queue number was skipped, and they called next number instead. When we asked about it, the staff downstairs immediately accused us of being late and kept pushing our timeslot back—even though we were there early. Apparently, getting skipped in the system is now the customer’s fault. We were worried about missing UltraGolf, so we asked to play earlier since we didn’t do anything wrong. Atikah later informed us that UltraGolf staff agreed to let us enter slightly later, but that meant we had to rush because UltraGolf closes at 9pm. Despite all this, we were fine. Atikah did proper customer recovery by switching us to Game of Karts (instead of the wrongly issued Senior Kart ticket). We played, finished the game, and were chatting briefly afterward. That’s when a staff member named Earnest decided to shine. Instead of doing his job, he repeatedly nagged at us in a sarcastic tone, telling us to hurry to UltraGolf or “later you blame us.” Funny thing is—we were early. The delay was caused by staff skipping our queue number, not us. When we spoke up, Earnest didn’t apologise. He laughed. Professional, right? Later, the coworker came over—not to de-escalate, but to accuse us of shouting at his friend. No attempt to correct the sarcasm, no apology, just pure defensiveness. We were already leaving peacefully until Ernest decided to add one more unnecessary comment to stir things up. As we were leaving, we were told, “No one plays golf at night.” Then why are there floodlights at UltraGolf, and why is the operating hour clearly stated until 9pm? Overall, the staff were untrained, sarcastic, and unprofessional. Customer service here doesn’t retain customers—it actively chases them away. If that’s the goal, congratulations, mission accomplished.

Truly an unforgettable customer service experience. Special shoutout to Earnest, whose mastery of sarcasm and laughter under pressure is nothing short of impressive. Instead of the usual boring apologies or solutions, he chose to keep things entertaining with nagging comments and a mocking tone. If the goal is to remind customers how not to feel welcome, this was executed flawlessly. Five stars for consistency.

Fantastic experience in learning how problems are handled here. We arrived early, but our queue number was skipped, and when the next number was called, that somehow meant we were “late.” Makes total sense. Special thanks to Earnest, who patiently waited until after our race, when we were already leaving, to restart the issue—even after things had already been resolved. By responding with sarcasm and laughing when we argued back, he somehow managed to blame us for a mistake that wasn’t ours. Earnest was kind and thoughtful, as he felt the need to rush us to the next attraction, complete with a warm warning that we’d “blame them later,” which was a nice touch. Truly impressive consistency in avoiding accountability. Five stars for turning a simple issue into a memorable experience.

Danish is helpful. Very nice place!

danish, ernest, harris, faris, raqib were so cool, nice and helpful i hope i get better next time😂

danish, raqib, zan, ernest, yoakin, faris very nice to me

THANKS A LOT!!!!! Danish & team!! Super fun

Great experience! Thanks for Danish for the smooth check in and play, very detailed explaination on the safety briefing.

Fun experience. Danish was very professional and excellent service

Danish was fantastic and very helpful. Thank you. Wonderful experience

Danish, Ernest, Faris, Raqib & Zan made our experience very fun

Exhilarating experience! Danish, harriz, ernest, evelyn, sean were great!l too!

Danish and Harriz and Ernest were great in making this an awesome experience!

Sam, Evelyn, Yoakin were very helpful and accommodating throughout the whole process. Great experience and will come again for sure!

The staff are super nice. They talk you through everything. My only regret is booking 1 session. Definitely book 2 or more. That is exactly what I'm going to do.

Gokarting was very fun. Doesn’t take long to get on the track and the track is very interesting and fun to drive on. Employees were very nice. Especially Zan

Great assistance from Zan. Makes the experienced way much better and funnier

So fun!

VANESSA, ATIKAH AND IRSYAD AMAZINGG SERVICE AND SUPER HELPFUL

Vanessa & all other staff were very friendly and helpful throughout the check-in process and answered any queries we had prior to our race. Came here once during company team bonding and decided to bite the bullet & bring my adrenaline junkie of a husband here for his birthday celebration- safe to say he enjoyed his 2 sessions despite the multiple slowdowns during our 2nd session 😅 Thank you and looking forward to our next session here!! ☺️💛

My wife brought me here for my birthday and I really enjoyed my time here with her! Very positive staff (Vanessa), patient with our queries and explained the safety briefing very well!

HyperDrive was amazing, the location exceeded my expectations. It was amazing time spent there. Took me some time to find that but 1000% worth it. This activity should have been more renowned here definately as the quality of instruments and all are truly top notch.

Zan was great very helpful super good!!! Nice guy! Had a lot of fun!!

I engaged Vanessa and Gary to organize our year-end corporate event and the experience was smooth from start to finish. Vanessa and Gary were incredibly patient and took the time to answer all my questions clearly. Really appreciate their professionalism and support throughout the process. Highly recommended! Do look for them.

So fun! Thanks Vanessa and Atikah for facilitating our group!

Very fun

Super fun, super fast.. wish the session was longer.. thumbs up to all the crew

The race kart rocks and I felt like Tron. Vanessa and Aleya provided great service

Great staff and very fun. Shoutout Vanessa and Ayela.

LFG!!! provided great customer service

My group had an amazing time carting and golfing. The entire experience was seamless from start to finish. Special thanks to Vanessa, Gary, and the whole team for running the event so smoothly and making sure everything went perfectly. Highly recommended.

Good fun. Kids had a really good time. Safe and competitive racing. Lacks the noise of the normal go karts but some people like this. Good timing facilities and all that.

Zan and his crew was awesome!

zan and faris were exceptionally kind from start to end, enjoyed our experience here, thanks guys!

Good experience, the karts were in good condition and was also able to drift abit. With the track and at 30kmph I think it’s more than enough power. Maybe a suggestion would be to have wider tracker/longer track. As it’s was abit hard for overtaking. And maybe have a one lap warm up and a lights out flag out instead of flagging out from the pit lane ✅

Yiting, Zan and faris, Aleya were an awesome bunch of people. They helped me when I was stranded in the middle of the track from drifting too hard 👍

Fun and exciting!

My son has had 2 fun afternoons karting. Modern karts, great venue and setup and nice area to relax in as you wait and watch

Great experience for the whole family!

Super fun game. We did the game of kart. It’s like Mario kart. Super fun!

The ride was super fun. The staff ensure proper safety for drivers. All staff are very friendly. Zan, was very helpful and ensuring we enjoy and have a safety drive.

Staff (ZAN) was so friendly and helpful. Management should give him SMILE AWRD.💪🏾👏🏾

I had SUCH AN AMAZING TIME at Hyper Drive Singapore! We booked two sessions and honestly wished we had even more time — it was that fun! Huge shoutout to Zan and Izz for making our experience unforgettable. They were friendly, professional, and really elevated the whole session. Highly recommend Hyper Drive if you’re looking for an exciting and well-run activity. Can’t wait to come back!!!

It was my daughter first experience in a racing cart 🤭 She enjoyed it and said was exhilarating. She was visiting from US. Will definitely come again 😀